  {"id":21,"date":"2016-03-07T16:34:01","date_gmt":"2016-03-07T16:34:01","guid":{"rendered":"https:\/\/wellesleyps.org\/faculty\/?page_id=21"},"modified":"2025-09-24T08:57:16","modified_gmt":"2025-09-24T12:57:16","slug":"aesop","status":"publish","type":"page","link":"https:\/\/wellesleyps.org\/faculty\/aesop\/","title":{"rendered":"Frontline (Aesop) User Guide"},"content":{"rendered":"\n<p>Frontline (Aesop) is an automated service that simplifies and streamlines the process of recording and managing absences and finding substitutes. &nbsp;The Frontline service will be available to you 24 hours a day, 7 days a week and can be accessed via internet or phone.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do I interact with Frontline (Aesop)?<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You can access Frontline on the internet at:\n<ul class=\"wp-block-list\">\n<li><strong>Frontline for WPS Staff:<\/strong>&nbsp;<a href=\"https:\/\/login.frontlineeducation.com\/sso\/wellesleyps\" title=\"\">https:\/\/login.frontlineeducation.com\/sso\/wellesleyps<\/a><\/li>\n\n\n\n<li><strong>Frontline for Substitutes:<\/strong>&nbsp;<a href=\"https:\/\/app.frontlineeducation.com\">https:\/\/app.frontlineeducation.com<\/a><\/li>\n\n\n\n<li><strong>Frontline Education Mobile App:<\/strong> <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.frontline.frontlinemobile\">Google Play Store<\/a> or <a href=\"https:\/\/itunes.apple.com\/us\/app\/frontline-education\/id1160398526\">Apple App Store<\/a><br><em>Note:<\/em> The App requires a 4-digit Unlock Code &#8211; <a href=\"https:\/\/docs.google.com\/document\/d\/17ibPCt3zbcLflpu8UeuBUWCwQWUvKd4yb1sa6qVHEcQ\/preview\">WPS Staff may click here to view the Unlock code<\/a> (you must be logged in to to view the code)<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Here, you will be able to enter absences, check your absence history, upload your lesson plans for substitutes, leave messages for the substitute to view online and more.<\/li>\n\n\n\n<li>If you are logged into Frontline, you can click the Help icon to find Frontline Support, or see the PDFs below:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/wellesleyps.org\/faculty\/wp-content\/uploads\/sites\/5\/2019\/03\/Aesop-EmployeeQuickStartGuideEnglish.pdf\">Frontline Employee Quick Start Guide (PDF)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wellesleyps.org\/faculty\/wp-content\/uploads\/sites\/5\/2019\/03\/Aesop-Creating-a-Basic-Absence-\u2013-Frontline-Absence-Time.pdf\">Frontline &#8211; Creating a Basic Absence (PDF)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wellesleyps.org\/faculty\/wp-content\/uploads\/sites\/5\/2019\/03\/Aesop-Getting-Started-for-Employees-\u2013-Frontline-Absence-Time.pdf\">Frontline &#8211; Getting Started for Employees (PDF)<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>You can also call Frontline toll free at 1-800-942-3767. &nbsp;Simply follow the voice menu to enter and manage absences and access other features. &nbsp;We recommend that you call in to check the computer recording of your name and title. &nbsp;To do this, press Option 5 and follow the prompts.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/wellesleyps.org\/faculty\/wp-content\/uploads\/sites\/5\/2019\/03\/Aesop-Support.png\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"251\" src=\"https:\/\/wellesleyps.org\/faculty\/wp-content\/uploads\/sites\/5\/2019\/03\/Aesop-Support-300x251.png\" alt=\"Aesop Help Icon\" class=\"wp-image-575\" srcset=\"https:\/\/wellesleyps.org\/faculty\/wp-content\/uploads\/sites\/5\/2019\/03\/Aesop-Support-300x251.png 300w, https:\/\/wellesleyps.org\/faculty\/wp-content\/uploads\/sites\/5\/2019\/03\/Aesop-Support-150x126.png 150w, https:\/\/wellesleyps.org\/faculty\/wp-content\/uploads\/sites\/5\/2019\/03\/Aesop-Support.png 405w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Troubleshooting Tips<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Try using a different browser. Google Chrome is preferred.<\/li>\n\n\n\n<li>If you get a 403 Forbidden Screen, try again using these exact links:\n<ul class=\"wp-block-list\">\n<li><strong>Frontline for WPS Staff:<\/strong>&nbsp;<a href=\"https:\/\/login.frontlineeducation.com\/sso\/wellesleyps\">https:\/\/login.frontlineeducation.com\/sso\/wellesleyps<\/a><\/li>\n\n\n\n<li><strong>Frontline for Substitutes:<\/strong>&nbsp;<a href=\"https:\/\/app.frontlineeducation.com\">https:\/\/app.frontlineeducation.com<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If you are getting a 403 Google Error, please open a support ticket in <a href=\"https:\/\/wellesleyps.incidentiq.com\/\" title=\"\">Help Desk<\/a> so we can check your account. Select Request Type: Trouble Logging In > Aesop\/Frontline<\/li>\n\n\n\n<li>If you receive\u00a0an \u201cAccess Denied\u201d message,\u00a0please open a support ticket in <a href=\"https:\/\/wellesleyps.incidentiq.com\/\" title=\"\">Help Desk<\/a> so we can check your account. Select Request Type: Trouble Logging In > Aesop\/Frontline<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">What types of absences do I enter in Frontline (Aesop)?<\/h3>\n\n\n\n<p>You will enter all absences in Frontline, including sick days, personal days and professional days, regardless of whether you require a substitute. &nbsp;Personal day requests will be routed electronically to the appropriate administrator for approval, and you will no longer need to complete a personal day request form. &nbsp;In the case of a professional day, please enter the absence in Frontline and also continue to complete the appropriate professional leave request form.<\/p>\n\n\n\n<p>If you have any questions, concerns, or comments; please contact Alvin Ruan by phone at 781-446-6210 x5622 or email at&nbsp;ruana@wellesleyps.org.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frontline (Aesop) is an automated service that simplifies and streamlines the process of recording and managing absences and finding substitutes. &nbsp;The Frontline service will be available to you 24 hours a day, 7 days a week and can be accessed&hellip; <a class=\"continue\" href=\"https:\/\/wellesleyps.org\/faculty\/aesop\/\">Continue reading <span> Frontline (Aesop) User Guide<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry","","tg-column-two"],"aioseo_notices":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-12 14:01:11","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/wellesleyps.org\/faculty\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wellesleyps.org\/faculty\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wellesleyps.org\/faculty\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wellesleyps.org\/faculty\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/wellesleyps.org\/faculty\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":28,"href":"https:\/\/wellesleyps.org\/faculty\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":1280,"href":"https:\/\/wellesleyps.org\/faculty\/wp-json\/wp\/v2\/pages\/21\/revisions\/1280"}],"wp:attachment":[{"href":"https:\/\/wellesleyps.org\/faculty\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}